Entire staff I dealt with was extremely friendly, helpful, and accommodating. Karen from the service department showed me such kindness and understanding! She went above and beyond to find a way to squeeze me in with hardly any notice to fix an untimely malfunction with my car's power windows so that I could go away to work the next morning without having to worry about leaving an unsecured vehicle behind left open to the elements. Thank you so much! Then, my mind now at ease, John in the parts department practically waited on me hand and foot letting me check out all their cool baseball caps and coffee mugs, etc. I walked away with 3 sweet hats and two travel mugs in the end, only costing me about $10-$15 each. It was really a great experience and I will recommend this place to all. When I'm looking for a new ride down the road, I guarantee this will be my first stop, out of gratitude alone. Well done!
4 months ago
Called into the Service Department and spoke to a lady named Karen and she said to come down and she would set me up with a loaner but when i got there they got it right in. I waited about 45 min and my car was done. The people there were so kind and friendly. Way better service from Ponoka Chrysler than any city dealership. Thank you Ponoka Chrysler i will be back for sure.
4 months ago
My husband and I have been looking for our dream vehicle/family vehicle as we are expecting twins & we found it at this amazing dealership! Kelly helped us right away & was extremely nice throughout the entire process. Shantel, the business manager, was absolutely phenomenal- to say the least. She went above & beyond for us, she is completely professional & personable. We were so grateful to meet such an amazing group of people. We’ve had our fair share of experiences with other dealerships & this was BY FAR the easiest, fastest & most painless process. We will definitely recommend them to everyone we know. :)
7 months ago
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