Factory Warranty

Factory Warranty


Chrysler, Jeep, Ram and Dodge vehicles are backed by a 5-year or 100,000-kilometre fully transferable Powertrain Limited Warranty with $0 deductible, plus 24-hour roadside assistance.  SRT vehicles are backed by a 3-year or 60,000-km fully transferable Powertrain Limited Warranty with $0 deductible plus 24-hour roadside assistance. Basic Warranty coverage is for 3 years or 60,000 kilometers.* Rust-through coverage on all body sheet metal is for 3 years. The Cummins® Turbo Diesel engine is protected by a separate Limited Warranty, covering the engine for 5 years or 160,000 kilometers. The EcoDiesel engine is backed by a 5-year or 100,000 km fully transferable Powertrain Limited Warranty with $0 deductible plus 24-hour roadside assistance.


How To Get Service In Canada:

Warranty service must be done by an authorized Chrysler or Dodge Retailer. If you move or are traveling in Canada, warranty service may be requested from any authorized Chrysler Retailer, but preferably one who sells the same Chrysler or Dodge brand vehicle as yours.

Extended Warranty



Any authorized Chrysler Jeep Dodge dealer throughout Canada and the United States can provide Service Contract repairs and covered services.



All new vehicle plans include Roadside Assistance for the duration of the plan selected. This service is available 24 hours/day, year-round, nationwide. Services include: battery boost, tire change, lockout service, emergency fuel delivery to a stranded vehicle, winching and towing to the nearest Chrysler Jeep Dodge dealership. Some also include Tire Roadside Hazard Protection.


The plans provide an allowance for substitute transportation up to $50 per day to a maximum of five days per repair visit. This allowance is available to the contract owner any time the covered component of the either the Service Contract, or the vehicle's Basic Warranty or Emissions Warranty fails and the repairs take overnight.


The Service Contracts have $0 or $100 deductibles for the term of the contract and are dependent on the contract selected. A deductible does not apply to towing or to rental allowance.


The unexpired portion of Plan coverage may be transferred to the subsequent retail purchaser at no charge. This benefit provides the original owner a selling feature at the time of dealer trade-in or private sale. It also provides the dealer with an opportunity to obtain additional customer retention form the subsequent owner for the balance of the Service Contract covered services.


The customer may request, from the dealer, a full reimbursement within 60 calendar days of the contract purchase date. Reimbursement by Chrysler Canada Inc., to the selling dealership, would be less than any paid repairs or services.